Delivery & Returns
We aim to process all 'in stock' orders within 2-4 working days (Standard Rate) or 1-2 working days (Express Rate) provided that orders are placed between Monday 10am-Friday 3pm. If orders are placed after this time on a Friday, or over the weekend, they will be dispatched the following week. Should we envisage any delay, we will contact you by email to state reasons as to why.
Your orders will be delivered by Royal Mail, Hermes or DPD and all packages will have proof of postage. Please note, postage is calculated by weight as they are added to the web basket.
RETURNS & REFUNDS
Due to their spiritual natures, our products cannot be returned for a refund or exchange. As these products are often used for prayer, we believe they should be able to maintain their 'fresh' energies.
However, if the item/s purchased from us arrives to you in a damaged state, then please do not hesitate to email us (firstname.lastname@example.org) or call us (0207 607 1986) stating your name, address and reasons for return.
If we approve your reasons for return, simply send the products, unopened and in their original condition, to:
Wise Man Products Ltd
224 Holloway Road
Damage or breakages that occur after delivery are not our responsibility.